Frequently asked questions
Answers to the questions we hear most about membership and the clinic.
What is a membership-based clinic?
Instead of paying per visit, your family joins with an annual membership that gives you a dedicated family physician and a care team, plus a digital platform holding your health record.
Is membership a replacement for health insurance?
No. Membership is a subscription to our family-medicine clinic services. It is not an insurance policy and does not cover emergencies or hospital care.
What does membership include?
Final package details will be announced before launch: Placeholder — pending final content
Who can join?
We welcome individuals and families of all ages in Amman — family medicine covers children, adults, and older adults.
How do I book an appointment?
Before launch: join the waitlist by email or phone. After launch you will book through the platform or via your care navigator.
How much does membership cost?
Pricing will be announced before launch: Placeholder — pending final content for individual membership and Placeholder — pending final content for family membership.
Is my health data safe?
Your health data is handled in strict confidence, in line with applicable Jordanian law, and is only accessible to your care team.
In which languages is care provided?
We serve you in Arabic first, with full English available — at the clinic and on the platform.
When does the clinic open?
We are targeting Placeholder — pending final content — join the waitlist and we will keep you posted.